My FPCY FAQs
Why is the church using My FPCY?
My FPCY provides a way for members to update their information, to check their giving history, and communicate with groups that they are connected to in the church. All of this helps the church stay connected to you, as well. This tool can be used to keep your addresses up to date, and even to add photos of yourself and/or your family. If you live in different places throughout the year, this tool allows us to keep your information up to date and allows you the ability to receive our correspondence wherever you are, whether in college or elsewhere.
How do I log in?
When you click on the “My FPCY” image, above, you are taken to a login screen. If you haven’t yet established a user-id and password on My FPCY, select “need a login?” Enter your name and email address, and click “Find Me.” After the system “finds you”, you will receive an e-mail with a temporary password. Use that password to login, and then change your password to whatever you want.
Your record is tied to your e-mail address. If the system can’t find your email address, please contact Kim in the office to update it.
Once you’ve gone through this one-time registration procedure, you login with your user-id and password whenever you access My FPCY.
Is My FPCY secure?
Yes. The confidentiality of your data is our main priority. My FPCY is a secure site that is supported by a company called “ACS Technologies”, the largest developer of church management software in the industry. To ensure your data is 100% secure and protected, they utilize the most up-to-date security technology available.
What if I do not want my contact information to be seen by other My FPCY users?
Once you are logged on, you may go to your personal preferences page and change your options. The default setting allows other members to see your address, phone number, photo, and email address. These are the same items to which members would have access in our printed church directory.
Who will have access to my giving record?
You and authorized office staff will be the only people that have access to information about your giving record.
What do I do if my giving record appears to be incorrect?
Keep in mind that giving records can lag behind a week or two during certain times of the year. Please allow at least two weeks for your record to be updated from any given date. If there is still concern that an item is not showing on your record after this two week period, please contact Kim in the office (914.245.2186).
Who can see my contact information on the My FPCY site?
Only registered users have access to contact information via their password. No one else on the internet can see your information. Users must be in our database before they are given a password.
What if I lose my password?
Send an email to Kim in the office and request a password reset. Administrators cannot see user passwords because they are private. They can only reset passwords. Once a password is reset, a temporary password is emailed to you. Use this password to log back into My FPCY, then go to the “My Personal Preferences” page and choose “Change My Password.” Your new password takes effect immediately.
Can I change my own password?
Yes. Go to the “My Personal Preferences” page within My FPCY and select “Change My Password.”
Can I easily find the My FPCY webpage?
Yes. Click the “My FPCY” image near the top of this page. Please feel free to bookmark the My FPCY page to your favorites list in your web browser for easy access.
How do I update my personal information?
Go to the “My Complete Profile” tab in My FPCY. Click on the “Pencil Icon,” or choose “Edit” in the upper right hand corner. After you update your record, click “Submit.” This action submits a change request to the office, which will review and apply your changes. Updates are normally approved within two business days.
Want to know more?
For questions about My FPCY, please contact Kim in the office @ 914.245.2186.